How does Gerry from National Materials in Baltimore use DispatchPlus to communicate efficiently with his drivers about time sensitive concrete?
Ready mix concrete has a limited time span in an unhardened state, so the traveling time from the plant to a customer is critical. "I have to know where my drivers are,” said Gerry Brice, owner of National Materials in Baltimore. "We have 90 minutes’ tops to deliver cement to a customer, or else it gets dumped into a waste pile and we absorb the cost. Reliable communications are essential to our bottom line.” Gerry recently began using the DispatchPlus workforce management solutions combined with MOTOTRBO radios to address a variety of issues. “I no longer have to worry about my drivers using cell phones when they’re behind the wheel. I’m able to connect with them 100% of the time, calls don’t get dropped, and the batteries don’t die. Even better, our delivery time has improved,” he said.